Rates, charges & damage cover
How does a rental day work?
Rentals run on a 24-hour basis. Hire a car from 9am for one day and it is due back at 9am the next day. There is a one-hour grace period before late charges apply.
- Up to 1 hour late — no charge
- 1–3 hours late — half-day charge
- More than 3 hours late — one full day’s charge
Late charges also apply to any extras on the booking, such as excess reduction or child seats.
Is a security bond required?
Yes. A refundable bond is taken at pick up and released when the car comes back in the condition it left in. Our team will talk you through the amount for your vehicle when you book.
What insurance is included, and what is the excess?
Every car comes with comprehensive insurance as standard. An excess still applies — that is the standard liability on the vehicle and the maximum you would pay in the event of an accident.
An administration fee of $110 applies in the event of an accident. You can reduce the excess by adding damage cover to your booking.
Are there any hidden fees?
No. We tell you about every rate and charge upfront, so you arrive at the counter knowing exactly what to expect. No airport concession fee, no card surcharge, no premium location fee and no vehicle registration recovery fee.
